Technical Support

We are committed to providing comprehensive dial-in technical support for all of our products.

Our technical support hours are Monday - Friday from 8:30 AM to 5:00 PM Central time, except during holiday hours.

The telephone number for technical support is 877-825-2244 or 918-663-6561. Our fax number is 918-663-8022.

If you would like to contact the technical support department, please use "Contact Us" link or e-mail us at support@laservault.com. If you choose to e-mail, please tell us your name, your company's name, your telephone number and extension. Please give a brief description of the problem you are having and any error messages you have received. Once a support ticket is generated, you will receive a confirmation e-mail with the ticket number in it.

Other Contact Options:

Click here to submit a request for help
Customers may use this link to open a support ticket concerning a technical issue, or to receive product updates and upgrades. Once a support ticket is opened, you will receive a confirmation e-mail and the next available technician will contact you.

Click here to suggest a feature request
Make a product suggestion or feature request. Product enhancement suggestions can include:

• Improvements on existing products

• Suggestions for additional features

• Ways to make our products easier to use 

   

Thank you for choosing Electronic Storage Corporation to help you with your document management needs.