Frequently Asked Questions

Q.  Can I access my scanned images through my applications screen?

A.  Yes, with the press of a hotkey.

We have application integration so that when you are accessing information through your terminal emulation screen you can push a function key and LaserVault Imaging will look up the images associated with the information on the screen. The images will then be displayed.

Q.  How do I view the images?

A.  There is a TIFF viewer included free with the browser.

Scanned images are usually stored as TIFFs for character-recognition purposes. TIFFs support annotations and multi-page images.

Q.  Why should I use screenscrape and barcodes to index my document images?

A.  Barcode OCR is much more accurate than text OCR. Using screenscrape with barcodes insures that your important document images will not be misfiled.

Q.  Can I pull information out of my existing databases and put it in the imaging folder?

A.  Yes, using ODBC or screenscrape.

Q.  Can I store other documents besides images?

A.  You can store any document, including PDFs, Word and Excel documents.

Q.  Why does LaserVault Imaging run on a PC-based server?

A.  There are a couple of important advantages to using a PC-based server:

• It is non-proprietary, which can significantly improve the lifetime value-to-cost ratio of your data.

• If you are running multiple platforms, you can centralize that data into a single system.

• It conserves the resources of your mainframe, AS/400, UNIX system, etc.

• PC-based storage is considerably cheaper than storage on your midsize or mainframe computer.

   

Q.  Does LaserVault Imaging run on the iSeries or AS/400?

A.  LaserVault Imaging can run on the iSeries or AS/400 using an integrated file server.

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