CUSTOMER PROFILE
COMPANY: Steel of West Virginia, Huntington, WV
INDUSTRY: Manufacturer/Fabricator
ISSUES
- Handling 500 paper documents per day
- Physical retrieval of paper documents from file cabinets
- Excess documents stored in boxes
- Inability to email paper documents
KEY SOLUTION
LaserVault DMS
KEY BENEFITS
- Ability to search documents by key fields
- Easy access to info without leaving desks
- Able to email docs
- Significant time savings from having docs at fingertips
CHALLENGES
Manufacturer and fabricator, Steel of West Virginia, was dealing with overstuffed file cabinets and boxes of paper documents. Their staff was stretched thin trying to keep up with the influx of over 500 invoices and bills of lading that came in daily.
They needed a solution that would give them instant access to the information contained in the paper documents, while eliminating the paper, file cabinets, boxes, and necessary storage space. The solution had to save time and money, and enable them to provide better service to their customers.
SOLUTION
IT Manager, Rodney Wayne, was familiar with the LaserVault Document Management System (LV DMS) and knew it was the solution for them. Rodney explains:
“LaserVault DMS allows us to use key fields to easily search documents for needed information, saving considerable time. We need to be able to auto email documents without having to deal with paper, and LaserVault gives us this ability.”
SUMMARY
With LV DMS, managing their paper documents has become significantly easier for Steel of West Virginia. With information at their fingertips, they are no longer physically searching through piles of paper. Rodney states:
“I recommend LaserVault DMS because you can retrieve information from your desktop without having to go to a file cabinet. The ability to search documents with key fields is a huge time saver for us.”
